FAQ
About Root Elixirs
What are Root Elixirs? Root Elixirs are premium craft cocktail mixers made with real ingredients — no artificial flavors or colors. Our mixers are designed to elevate your cocktail experience at home or on the go.
Where are Root Elixirs made? Root Elixirs are crafted in California using high-quality, thoughtfully sourced ingredients.
Are Root Elixirs non-alcoholic? Yes! Our mixers are non-alcoholic. Simply add your spirit of choice — or enjoy them as a premium mocktail.
Orders & Shipping
How long does shipping take? Orders typically ship within 1–2 business days. Standard delivery takes 3–7 business days depending on your location. Expedited options are available at checkout.
Do you ship nationwide? Yes, we ship to all 50 US states.
Can I track my order? Absolutely. Once your order ships, you'll receive a confirmation email with a tracking link.
Subscriptions
Do you offer subscriptions? Yes! Subscribe and save on your favorite mixers. You can manage, pause, or cancel your subscription at any time from your account.
How do I manage my subscription? Log in to your account and navigate to the Subscriptions section to update frequency, swap flavors, or cancel.
Returns & Refunds
What is your return policy? We stand behind our products. If you're not satisfied with your order, please contact us within 30 days of delivery and we'll make it right.
What if my order arrives damaged? Please reach out to us at hello@rootelixirs.com with a photo of the damage and we'll send a replacement right away.
Wholesale
Do you offer wholesale pricing? Yes! We work with bars, restaurants, and retailers. Contact us to learn more about our wholesale program and pricing.
Still have questions? We'd love to hear from you. Reach out at hello@rootelixirs.com and we'll get back to you within 1-3 business day.